Please arrive at The Spa 15 minutes prior to your scheduled treatment and enjoy the calm and serenity of The Spa atmosphere. Arriving late makes it necessary to curtail the time for your treatment.
Kindly refrain from using your mobile phone in The Spa premises. Please keep your mobile phone on silent mode at all times.
We provide a secure place for your personal items inside The Spa complex. However, we do not accept liability for loss or damage. We recommend valuable items are stored inside the safe located in your hotel room/suite.
Please communicate health conditions such as high blood pressure and allergies, as well as pregnancy or any health-related concerns you may have when making your appointment. We do not recommend the consumption of alcohol before or directly after spa treatments or before using any facilities in the Spa and Health Club.
Kindly note that you are not allowed to smoke in The Spa, The Health Club or sauna area.
In order to provide services at the highest level, the Website uses cookies saved in the browser's memory. Detailed information about the purpose of their use, including processing of user activity data and advertising personalization, as well as the possibility to change cookie settings, can be found in the Privacy Policy. By clicking ACCEPT ALL, you consent to the use of technologies such as cookies and to the processing by Siwa Tulum Unique Hotel & Spa - Dna Conection SA de CV, Valle de Lerma 510 Col Las Arboledas., 38060, Guanajuato, of your personal data collected on the Internet, such as IP addresses and cookie identifiers, for analytical and marketing purposes (including automated ad targeting, measuring their effectiveness, and processing user data for analytical purposes). You can change cookie settings and detailed consent preferences in .